Description
Lewis Lumber Products is looking to hire a a sales associate for our manufacturing facility in Picture Rocks, PA. We sell hardwood lumber and manufacture custom architectural mouldings for the building industry. The basic function of the Sales Associate is to work within a team to assist in facilitation of lumber product sales. Processing sales orders, data entry, verification of and communication between customer and other company personnel.
Basic Functions:
The basic function of the Sales Associate is to work
within a team to assist in facilitation of lumber product sales. Processing
sales orders, data entry, verification of and communication between customer
and other company personnel.
- Quoting customer needs
- Verify credit worthy status.
- Report quoting
information to Salesperson and contact manager.
- Check inventory.
- Process sales order
forms
- Use of company software
to assist in data entry.
- Implement contact
etiquette (phone, text, email, Facebook, Instagram, fax, in person)
- Communicate information
at all appropriate levels (Sales, Production, Inventory, Traffic, and
Administration.
Principal Duties:
- Write up sales order entry
sheets with all appropriate information completed.
- Field inquiries from customers and outside
salespeople.
- Field incoming questions and assist in any way
necessary.
- Write up returns/allowance
forms and submit for approval by sales manager.
- Enter Sales Orders and designated Work Orders into
the Accounting System.
- Be aware of the
delivery schedule and confirm promised dates with Production Manager/ Traffic
Mngr.
- Field and pass on
millwork/component inquiries to appropriate salesperson and data base management.
- Attend sales meeting.
- Attend appropriate association meetings.
- Learn to operate credit card processing machine.
- Keep accurate written log of each transaction,
quote, order, complaint, etc.
- Principal Duties may change on the prerogative
of the Sales & Marketing Manager or President of LLP.
Qualification & Experience:
Education
- Required:
High School Graduate or GED; Forklift Operator Certification
- Preferred:
Associates or BS in Wood Products/Forestry/Construction/Marketing/Business
or other related fields Education
Experience
- Two years in the hardwood lumber business or five years in sales in an unrelated industry.
Skill, Knowledge and
Abilities
- The use of analytical and observational skills which
demonstrate an ability to learn and develop good salesmanship tactics. Excellent people skills and the ability to
communicate well with customers and employees.
Computer skills in navigating keyboard, data entry, data analysis,
Microsoft word, Excel, Access, and the internet. Social Media interaction with
Facebook, Instagram, YouTube, and other.
- Understand and apply basic sales techniques such as:
proper phone etiquette, probing questions, active listening, relationship
building, problem solving and account.
- management. A
general understanding of the lumber industry, lumber terminology and inventory
management.
Physical
- Body Positions: Standing,
sitting, and walking.
- Body Movements: Carrying items, use of hands,
vision, arms, voice, finger action for keyboard data entry.
- Fully licensed and able to drive car to customer
sites and industry meetings.
- Reasonable accommodations will be made when necessary.
Mental
- Requires analytical and statistical knowledge using
general business skills and algebraic equations for pricing. Language ability includes reading, writing,
spelling, and the ability to communicate clearly on technical and business topics
in the English language. Must be detailed oriented.
Additional Details:
- Full time position with benefits
- Work hours are 6:30-3:00 Monday through Friday.
- Health benefits, life insurance, vacation days, and retirement plans available.
- Pre-employment drug testing required.
- Employee discounts
- Working Conditions: Office, lumber warehouse, and planing mill environment. Also, customer office and factory sites along with meeting and seminar facility sites.
Lewis Lumber Products in an Equal Opportunity Employer
